Responsible Gaming

Gamble for entertainment

Online gambling involves risk, and outcomes are determined by chance. No strategy can guarantee a win, and previous results do not predict future results. Before you play, decide how much time and money you are comfortable spending. Only use money that is available after essential expenses, savings and other financial commitments have been covered.

A clear personal plan can help you make decisions before emotions become involved. Set a spending limit for each session, day or week, and decide how long you intend to play. Once a limit is reached, stop playing. Do not increase your budget because you are winning, losing or feeling pressure to continue.

• Treat gambling as a paid form of entertainment rather than an income source.
• Never gamble with money needed for rent, bills, food, education or other essentials.
• Avoid gambling when you are upset, stressed, tired, intoxicated or trying to escape a problem.
• Take regular breaks and do not play for longer than you originally planned.
• Keep gambling separate from borrowing, credit intended for essentials and money belonging to other people.
• Remember that wins are not guaranteed and losses cannot be recovered by continuing to play.

It can also help to keep a personal record of deposits, withdrawals, time spent playing and the result of each session. Reviewing this information may provide a more accurate picture of your gambling than relying on memory alone. If the figures or time involved cause concern, consider taking a break and seeking independent advice.

Tools to help you stay in control

Depending on the features available to you, account tools may help you manage your gambling. These can include deposit limits, loss limits, session or time reminders, reality checks, account history, temporary breaks and longer-term self-exclusion. Read the terms of any control carefully, including when it starts, how long it applies and whether it can be changed.

Set limits before you play

Choose limits that reflect your personal circumstances, not an amount you hope to win. A limit should be low enough that reaching it does not affect your household budget or financial obligations. Consider setting a maximum deposit amount and a maximum playing period in advance. If you find yourself regularly trying to raise a limit, this may be a sign that a break or professional support would be helpful.

Take a break or self-exclude

A temporary break can provide time away from gambling and help you review your habits. Self-exclusion is a stronger step that prevents access for a selected period or, where available, for an indefinite period. If you choose self-exclusion, do not open another account or attempt to bypass the restriction. Consider asking a trusted person to support you while the exclusion is active.

Protect your account

Keep your login details private and use a secure password. Do not allow another person to use your account, and do not use another person’s account. Monitor account activity and contact the appropriate support channel promptly if you notice activity you do not recognise. You may also wish to use device settings, banking controls or blocking software to reduce access while you take a break.

Account controls are designed to support your choices, but they are not a substitute for professional help. If you are worried about your gambling, consider using more than one protection, such as a platform limit, a banking restriction and support from a qualified counsellor.

Recognising gambling harm

Gambling harm can affect finances, relationships, work, study, physical health and emotional wellbeing. It may develop gradually, and you do not need to wait for a crisis before seeking help. Consider your behaviour honestly and pay attention to changes noticed by people close to you.

• Spending more money or time gambling than you intended.
• Trying to win back losses by gambling more or increasing the amount wagered.
• Feeling restless, irritable or anxious when attempting to stop or reduce gambling.
• Keeping gambling secret, hiding transactions or giving misleading information about play.
• Borrowing money, selling possessions or missing bills to fund gambling.
• Using gambling to cope with sadness, stress, loneliness or other difficult feelings.
• Losing interest in family, friends, work, study or activities previously enjoyed.
• Continuing to gamble despite financial, relationship, work or health problems.
• Feeling guilt, shame or distress after gambling but returning to play repeatedly.

If one or more of these signs apply, stop and review your situation. Do not chase losses. Write down what has happened, restrict access to gambling and tell someone you trust. A counsellor or financial counsellor can help you understand the issue and make a practical plan without judgement.

Support for family and friends

Gambling harm can affect people who do not gamble themselves. If someone close to you is experiencing problems, protect your own finances and wellbeing. Avoid lending money to cover gambling losses, keep important documents and accounts secure, and seek independent advice before taking responsibility for another person’s debts. A qualified support service can help you plan a safe and constructive conversation.

Getting help in Australia

If gambling is causing concern, confidential support is available across Australia. You can contact a state or territory gambling support service, speak with a qualified gambling counsellor or ask a general practitioner about suitable mental health and financial support. National gambling support services may also provide counselling, information and guidance for people who gamble and for affected family members.

Independent financial counselling may be useful when gambling has affected bills, debts or household money. A financial counsellor can help you understand your options and create a plan. You may also wish to speak with your bank about transaction controls or other tools that can make it harder to deposit funds for gambling.

If you feel overwhelmed, unsafe or at risk of harming yourself, seek urgent assistance through local emergency services or a crisis support service in your area. If another person is in immediate danger, contact emergency services without delay.

Spins Of Glory Casino encourages players to ask for help early. You can use the responsible gaming options available through your account, request a break or self-exclusion where offered, and review the applicable account terms for the process. We may take steps to support safer gambling and may ask for information where required to protect customers and meet applicable obligations.

This information is general guidance and is not medical, legal or financial advice. Gambling laws, available services and account features may vary by location and can change. Check current information from official Australian government, health, financial counselling and gambling support sources. Responsible gambling is a shared effort, but your safety and wellbeing should always come first.